JCPenney CEO Jill Soltau said last week that the department-store chain is failing to adequately deliver on some fundamentals of "good retail."
Soltau made the remarks on an earnings call in response to a question about what she's learned since taking the helm at JCPenney in October, just two weeks before the start of the critical holiday quarter, during which JCPenney's same-store sales fell 4%. . . . more